Privacy Policy

Websites
This Beyond The Spectrum ABA Therapy (BTS) Privacy Policy applies to the beyondthespectrumaba.com website and also applies to other websites that BTS operates that redirect to this Policy.

Scope
Beyond The Spectrum ABA Therapy (BTS) and its affiliates (collectively, “BTS,” “we,” “us,” or “our”) have created this Privacy Policy to describe how we collect, use, and disclose information. This Privacy Policy applies to BTS’s online services and platform (collectively, the “Services”), the beyondthespectrumaba.com website and other BTS websites (collectively, the “Websites”), and certain interactions (e.g., attending or registering for one of our events), unless covered by a separate privacy notice. BTS is a limited liability company with headquarters at [Your Address].

Integration and Links to Other Websites
Our website and our products may contain links to other sites or products of other organizations. We offer these links and integrations as a convenience to you; we do not operate, control, or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.

  1. What kind of personal data does BTS collect and how is it used?
    BTS collects personal data in three ways: Direct Collection, Third-Party Collection, and Passive Collection.

    Direct Collection and Use
    We collect your personal information directly from you when you register to use BTS’s products and services, when you contact us via our website contact form, when you submit an online support ticket, when you send us an email or mail, when you sign up online for our newsletter, or when you apply for a job. We may collect the following personal information from you:

    • Contact data, such as name, email, phone number
    • Business data, such as company name, business type, department, title, business email, business phone number, products or services you use
    • Personal information related to ABA therapy services, such as your child’s health and behavioral details, goals, and therapy preferences
    • Health information, including any insurance or medical data relevant to your therapy plan

    The personal information we collect from you is used to:

    • Provide you with products and services
    • Log you into your account
    • Respond to your requests and questions
    • Communicate upcoming BTS events or therapy services of interest
    • Improve our products and services, and innovate new products and services
    • Detect, prevent, and resolve security and technical issues
    • Fulfill the obligations outlined in the Services Agreement
    • Provide BTS with marketing analytics and insights
    • Contact you regarding job applications

    BTS allows you to log into our website services using third-party sign-in services, such as Facebook Connect or Google single sign-on. These services authenticate your identity and provide you with the option of sharing certain personal information, such as your name and email address, to pre-populate our sign-in form.

    Third-Party Collection and Use
    We may collect personal information about you from publicly available databases, business partners, or other third parties. This information may include:

    • Contact data, such as name, email, phone number
    • Demographic data, such as age, gender, interests
    • Business data, such as company name, business type, department, title, business email, business phone number, products or services used

    This information is used to:

    • Identify new customers
    • Provide BTS with marketing analytics and insights
    • Improve our products and services, and innovate new products and services
    • Provide you with information on our products and services that may be of interest to you
    • Assess the usability of our website
    • Combine supplemental data with information we already have about you

    If you would like to know if we have your personal data via third-party collection, please contact us at info@btsabatherapy.com

    Passive Collection and Use

    Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:

    • IP Address
    • Browser Type
    • Internet Service Provider Address
    • Referring pages
    • HTML pages, graphics, or other files viewed on our site
    • Operating systems
    • Date/time stamp
    • Clickstream data

    We may use cookies, web beacons, and other means to do so. Please see our Cookie Policy for further information.

  2. Does BTS share my Personal Information?

    We will not sell, rent, or share your Personal Information with third parties outside of our company without your consent. We will also not share your information with third parties for a purpose that is materially different from the original purposes without your consent. BTS may, however, share or disclose Personal Information under certain circumstances:

    • We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us provide you with the BTS products and services that you request.
    • We will share information with entities affiliated with BTS.
    • We may share information if we are required by law or if we think we have to in order to protect ourselves. For example, we will share information to respond to a court order or subpoena, to meet national security requirements, or if we are investigating potential fraud.
    • We may share information with any successor to all or part of our business. This may occur in the acquisition, in whole or in part, of BTS, or in a sale of some or all of BTS’s assets, a merger, a bankruptcy, or other transition of the business.
    • We will share information if you ask that we share your Personal Information with a third party.

  3. How secure is my Personal Information?

    BTS takes reasonable precautions to protect Personal Information in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  4. Will BTS use my Personal Information to communicate with me?

    BTS may send you information, such as announcements about new products and services, promotional materials, survey inquiries, newsletters, and other marketing materials. As a user of our products and services, BTS may also send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your BTS account.

    You may discontinue receiving this marketing information by using the “Unsubscribe” link found in the email communication, or by contacting us at info@btsabatherapy.com Please note that your choice to unsubscribe from account or service information may affect our ability to provide you with our products or services.

  5. Does BTS collect personal data from children?

    Our websites and mobile applications are not created for children. We do not knowingly collect Personal Information from children under the age of 16. BTS does not target our website, products, or services towards children under the age of 16. If you are a parent or legal guardian and believe your child under 16 has given us information, you can email us at info@btsabatherapy.com You can also write to us at the address listed below.

  6. Do I have a choice in providing my personal information to BTS?

    When interacting with our company, you choose what personal information and how much information you provide to us. Your choice may affect our ability to provide you with our products or services. If you would like to know if we have your Personal Information via third-party collection, please email us at info@btsabatherapy.com

    You can register or change your preferences to receive or not receive marketing communications from us by emailing us at info@btsabatherapy.com

  7. Can I access my personal data collected by BTS?

    You have the right under Privacy Shield and other data protection laws to access, correct, or delete your personal data. For personal data that we have collected about you, you may contact us at privacy@beyondthespectrumaba.com to exercise these rights.
    We respond to all requests from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

  8. Does BTS comply with EU – U.S. Privacy Shield and the Swiss – US Privacy Shield?

    BTS complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and the United Kingdom and Switzerland to the United States, respectively. BTS has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
    With respect to personal data transferred pursuant to the Privacy Shield Framework, BTS is subject to regulatory enforcement powers of the US Federal Trade Commission.
    BTS has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, JAMS International. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. In certain circumstances, more fully described on the Privacy Shield Website, you have a right to invoke binding arbitration before the Privacy Shield Panel as a last resort in resolving your issues.
    For BTS entities in Canada, compliance with Privacy Shield is not required as Canada has been deemed to have an adequate level of data protection by the European Commission. BTS will continue its compliance with Privacy Shield.

    Onward Transfer
    BTS complies with the Privacy Shield Principles for onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

  9. What are BTS’s policies on transferring EU employee data to the US?

    BTS does not have employees or offices in the EU or Switzerland.

  10. What about my personal data that was provided to BTS by its users?

    For information submitted through BTS’s online products by our users, we do not own this data. Those individuals and businesses, using our product and services, are the owners (controllers) of the information that was provided to BTS.

  11. Changes to the Privacy Policy

    To the extent allowed by applicable law, BTS reserves the right to change this Privacy Policy at any time without prior notice. BTS will notify you of material changes by posting the changed or modified Privacy Policy on our Websites. You are responsible for reviewing this Privacy Policy each time you use or access our Websites. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified.